After 39 years of business, I'm still learning. I go through this every year -identifying new strategies that are extremely important.

Every time I come across learning items of interest, I'll send distribution voice mail to the appropriate group in the organization.

In 1974, we began franchising. We didn't have any big thought process except that, 'OK, franchising will help us get to our goal of 32 stores and help us run stores farther away from home.'

Higher unemployment generally bodes well for franchising. People are looking for a new opportunity, and people who have jobs are a little less confident they'll always have a job.

Early in my career, I wasn't good in the strike zone early. I was good in the strike zone late, which is not a good thing.

The entire team of 'Race 3' is really happy because the film is doing good business at the box office.

I'm the biggest music lover in the world. I mean, I have seen everybody. I went on tour with Michael Jackson and the Jacksons four or five times.

Passion helps you in protecting the community, and public service will follow it. That has been my career. It is the passion that drives me to do what I do every day.