The computing world is very good at things that we are not. It is very good at memory.

We know that Google Earth and Google Maps have had a tremendous impact on Google traffic, users, brand, adoption, and advertisers. We also know Google News, for example, which we don't monetize, has had a tremendous impact on searches and on query quality. We know those people search more. Because we've measured it.

I think I could argue that the press has more impact on politics than corporations.

People are building communities of people who use video. They're sharing them. YouTube's traffic continues to grow very quickly.

People try to treat technology as an object, and it can't be. It can only be a channel.

From the store windows, the store touch-points, the website, social media, or a magazine, it has to be one pure customer experience, not just to gain market share but to gain mind share.

We only need so much to survive, but this world we live in tells us we need more stuff to be happy. We're inundated with our televisions, the Internet and advertising that says in order to be happy you have to have these things. When you say, 'Gimme, gimme, gimme,' you will always be in short supply.

I won't deny that I have a far more productive writing life without the Internet, mostly because I rekindle my ability to concentrate on one thing for a period of longer than three minutes. My curiosity is channeled inward rather than Internet-ward.