The first time I was ever impressed with Patagonia as a brand was when they released the 'Don't Buy This Jacket' campaign. That campaign highlighted their understanding of their role in a larger environmental justice space.

I have a big following on Twitter, and Twitter has been invaluable for mobilizing and quickly sharing information. But I'm not really sure that people are learning deep content on Twitter.

I think people are uncomfortable talking about the racist history of this country and what we need to do to undo the impact of racism.

I am mindful that the goal of protest is not more protest, but the goal of protest is change.

The one thing I seek above all else is understanding. Sometimes I'm so frustrated and I don't get it. But I'm lucky to have a good management team and people around me who explain things and answer my questions.

The lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength.

I think there are periods in this country when behavior is abhorrent: McCarthy, Watergate, Bill Clinton. It's just a question of how the checks and balances in the American system work and how leaders stand up to it or don't stand up to it.

I tell young entrepreneurs to use the leader in their industry and as a benchmark as they work to create their own brand. Don't look at what your competition is doing - if you emulate the leader in your industry, you will achieve a higher level of engagement with consumers and make their buying experience richer.