Succeeding makes us feel good. But beating someone else makes us feel really good. Comparing ourselves to others and coming out on top creates a sense of entitlement. And when we feel entitled, we cheat more because, of course, the rules don't apply to awesome people like us.

If the only reason people are coming in and doing anything in your office is because you're giving them a paycheck, I'm not sure you have the most productive workplace there.

A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.

Autonomy: the urge to direct our own lives. Mastery: the desire to get better and better at something that matters. Purpose: the yearning to do what we do in the service of something larger than ourselves. These are the building blocks of an entirely new operating system for our businesses.

The Long Goodbye' is one book I like to read over and over again, and it was an enormous inspiration for 'All The Wrong Questions'.

Motivation is the art of getting people to do what you want them to do because they want to do it.

When I come to schools like Norton Primary Academy and meet children who have their lives and careers before them, I hope in some small way that I can inspire them to do better by sharing my own story with them and telling them never to give up on their dreams.

I probably get more inspiration for human stories and idiosyncrasies than I do animal stories.