But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.

When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.

Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.

Buying phosphate-free soap allows you to say, 'My detergent doesn't have the harsh chemicals others do.' The question is, how are you washing with it? The very worst thing for the Earth about detergent is that we heat water to use it.

People who find that they have a lot of drama in their relationships need to allow themselves to get 'bored'. At first, it will feel excruciating, and they may find themselves confronting a very real fear underneath all that drama: being truly close and therefore vulnerable to another human being.

A lot of my writer friends live near me, and that makes people think we just hang around with one another in cafes, trading work and discussing 'Harper's' and what not. But I rarely see them. We're home working.

Neatness begets order; but from order to taste there is the same difference as from taste to genius, or from love to friendship.

Houses of worship can be the heart of a community. They can be the cradle of a family. They can be places where our children go to learn, not just faith, but to make friends. They build connections. They are essential to a healthy America. And every community deserves the right to have those houses of worship operate in safety and peace.