But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.

When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.

Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.

Buying phosphate-free soap allows you to say, 'My detergent doesn't have the harsh chemicals others do.' The question is, how are you washing with it? The very worst thing for the Earth about detergent is that we heat water to use it.

Not using social media in the workplace, in fact, is starting to make about as much sense as not using the phone or email.

I see more people taking charge of their well-being through the use of data and digital sensors, wearable health bands, and smartphone apps that can track and quantify everything from their heart rate, blood pressure, and sleep quality to steps walked and calories consumed.

Because of the Internet, we're all such authorities on every subject and can chat about all sorts of things. But when push comes to shove, when our ideas are put to the test, that's when we find out who we really are.

Spellings are made by people. Dictionaries eventually reflect popular choices. And the Internet is allowing more people to influence spelling than ever before.