Quotes about "Politics & Government"

Poetry is a lousy form of activism; it doesn't really change much. And maybe we can point to one or two historical times when a poem has started a revolution or a rebellion or an uprising, but it doesn't happen that often, and if you put the number of poems next to the number of political acts, it would be pretty slim. ”

I think most of America is seeing the strings behind the campaign, and sees the crass political maneuvers that people are making. I mean, they're extremely apparent to me. ”

I wouldn't say I'm a political junkie. I follow it. I read a few articles every day. ”

Constant, gentle pressure is my preferred technique for leadership, guidance, and coaching. ”

You wouldn't have the same art on the walls at every restaurant or the same waiter uniforms. Neither should you have the same service style at every restaurant. ”

Service is how product is delivered - the technical aspect. ”

Good service means never having to ask for anything. ”

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different. ”

Restaurants and chefs have become followed by such a broad swath of the public, in a way that used to be reserved for sports stars, movie stars, and theater actors. Restaurants are in the firmament of today's common culture. ”

When chefs like Wolfgang Puck became household names, that became a compelling reason for an intelligent young person to go into the cooking profession. There have been no waiters who have turned into household names. The service and hospitality aspects have clearly lagged behind the kitchen. ”