All Quotes

Fact: If standard of living is your number one objective, quality of life almost never improves. But if quality of life is your number one objective, standard of living invariably improves. ”

Wally Amos is the classic example of a man who gets up again and again. ”

Courage is on display every day, and only the courageous wring the most out of life. ”

Confidence is going after Moby Dick in a rowboat and taking tartar sauce with you. ”

It was character that got us out of bed, commitment that moved us into action, and discipline that enabled us to follow through. ”

Dreams grow if you grow. ”

I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business. ”

The successful business executive can handle challenges and solve problems at a remarkable clip. ”

I have always said that everyone is in sales. Maybe you don't hold the title of salesperson, but if the business you are in requires you to deal with people, you, my friend, are in sales. ”

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. ”