CNN was just a glimmer in my eye when I was growing up in Atlanta.

When either major stories break or something just really touches me, I initiate and pitch, then follow through. I will literally march across the newsroom and bang on the president of CNN's door. He knows when I'm coming.

I tend to gravitate toward gender- and race-related stories.

I want to help lift women's voices. And I realize, in doing that, I need to use my own.

I just keep on playing what I love.

I always tell aspiring documentary filmmakers, 'You have to go into it because you love it; if you go into it for the money, you're an idiot.' The number one prerequisite is you have to be intensely curious. If you love learning and trying to make people figure out what makes people tick, it's the best job in the world.

Moms and dads don't last forever. If you've got unfinished business, we need to face that, and that's not easy. Every child wants to love their mother and their father. Love is the most important thing, and when they feel rejected and unloved, that hole can never be filled by anyone else.

The cost of acquiring new customers and maintaining those relationships in an online environment versus bricks and mortar is significant.