Gary Hamel

Like a child star whose fame fades as the years advance, many once-innovative companies become less so as they mature. ”

An enterprise that is constantly exploring new horizons is likely to have a competitive advantage in attracting and retaining talent. ”

An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth. ”

Businesses fail when they over-invest in what is at the expense of what could be. ”

It's important to remember that innovators in business don't always get a platform. ”

To escape the curse of commoditization, a company has to be a game-changer, and that requires employees who are proactive, inventive and zealous. ”

It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value. ”

Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations. ”

Fact is, inventing an innovative business model is often mostly a matter of serendipity. ”

Remarkable contributions are typically spawned by a passionate commitment to transcendent values such as beauty, truth, wisdom, justice, charity, fidelity, joy, courage and honor. ”