Deborah Tannen

For many women, and a fair number of men, saying 'I'm sorry' isn't literally an apology; it's a ritual way of restoring balance to a conversation. ”

When evidence emerged that Clinton was a devoted mother, Margaret Carlson writing in 'TIME' found her guilty of 'yuppie overdoting on her daughter.' ”

Everything we say has metamessages indicating how our words are to be interpreted: Is this a serious statement or a joke? Does it show annoyance or goodwill? Most of the time, metamessages are communicated and interpreted without notice because, as far as anyone can tell, the speaker and the hearer agree on their meaning. ”

The death of compromise has become a threat to our nation as we confront crucial issues such as the debt ceiling and that most basic of legislative responsibilities: a federal budget. At stake is the very meaning of what had once seemed unshakable: 'the full faith and credit' of the U.S. government. ”

It's a particularly modern myth that married people are best friends. The best-friend concept is a uniquely female phenomena. ”

I've long believed that if you understand how conversational styles work, you can make adjustments in conversations to get what you want in your relationships. ”

It might seem at first surprising that when I studied women and men talking at work, I found that women 'interrupted' each other more often than men did - when they were in all-women conversations. ”

As a sociolinguist, I want to know how cultural differences affect the ways people talk and listen. My research method, inspired by the work of Robin Lakoff and John Gumperz of the University of California at Berkeley, is sociolinguistic microanalysis. I tape-record and transcribe naturally occurring conversations. ”

Our spirits are corroded by living in an atmosphere of unrelenting contention - an argument culture. ”

The Pavlovian view of women voters - 'plug the words in, and they will respond' - sends a chill down my spine because it sounds like an adaptation of something I have written about communication between the sexes: When a woman tells a man about a problem, she doesn't want him to fix it; she just wants him to listen and let her know he understands. ”