Chip Conley

Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it's time for America's corporations to start interviewing grads from the psychology master's programs rather than the M.B.A. programs. ”

At the heart of great leadership is a curious mind, heart, and spirit. ”

When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving. ”

The companies we admire are like the people we admire: resilient, authentic, personable, collaborative, ambitious, and humble. ”

Conventional wisdom suggests the primary motivator for entrepreneurs is money or wealth creation and, in fact, much of the political debate tends to center around what kind of tax or regulatory policy changes will turn corporate suits into small business adventurers overnight. ”

Whether we're conscious of it or not, our work and personal lives are made up of daily rituals, including when we eat our meals, how we shower or groom, or how we approach our daily descent into the digital world of email communication. ”

Organizations that can diminish fear are those that are able to motivate, create, and innovate. ”

Once you know the emotional building blocks of anxiety, you can influence them. ”

My life is scattered and busy. I think of my home as a resort. When I step through the door, I feel relaxed. I almost feel like I've taken a vacation. ”

Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them. ”