Carol Bartz

It's very, very hard to affect culture. And you can get surprised thinking you're farther down the path of change than you really are because, frankly, most of us like the way things are. ”

If I had my way, I wouldn't do annual reviews, if I felt that everybody would be more honest about positive and negative feedback along the way. I think the annual review process is so antiquated. ”

Google is a fierce competitor. I wish I was worth a bazillion dollars; that would be really nice. They're a fierce competitor, and they're very good in search. They're very good with their global map thing. ”

Social does not just equal Facebook. Social is how people interact anywhere. ”

Back when 'social' had a broad definition, you could almost say that Yahoo Finance chat was the first social product. ”

Managing is a tough job. When you're young, you just think it's a natural progression - I'm good at this, so I'm going to be good at that - and it's not that way at all. ”

Any leader needs to be constantly interested in what's going on in the world, and constantly ready - even when things are going well - to change. ”

My first day as a manager was at Digital Equipment in Atlanta. I was a sales rep. I was promoted from among my peers, so one day I was a peer, and the next day I was their boss. ”

Steve Jobs came back to Apple in 1997 - the iPod came out 4 years later. 3 years after that is the first time his market cap grew. It took 7 years. ”

I hug employees all the time. I'm a huge contact person. Touch is an extremely important part of the human condition. ”